If you work in an industry that requires secure destruction of documents that have reached the end of their retention period, it’s crucial to understand the ins and outs of the process. That will help you maintain compliance with laws and regulations, avoid penalties and fees, maintain the security of confidential information, and protect your reputation. Understanding the end-to-end destruction process also allows you to make an informed decision about what company you partner with for certified shredding in Tucson, AZ. At Citizens Business Archives, we take every precaution and adhere to every regulation and ensure your documents are protected every step of the way. Here is a behind-the-scenes look at our secure shredding process

Secure Pick-Up and Transportation in Locked Vehicles

Our trained, vetted drivers will come to your business according to a pre-determined schedule, or when you call us to schedule shredding pickup services. We will collect all materials from your locked shred bins and transfer them to the locked bins in our vehicles. We will scan the container’s unique barcode at the time of pickup to trigger tracking protocols necessary for chain of custody documentation. Our vehicles are GPS-monitored, access-controlled, and can only be entered by authorized personnel who have undergone rigorous background checks and training. They will transport your documents back to our secure shredding facility.

Storage in Access-Controlled Bins 

Documents will then be placed inside heavy-duty, locked bins in our facility. No one has access to these bins other than our certified document destruction technicians. The documents will remain in these locked bins at our high-security facility until it is time to shred them. 

Careful Adherence to Chain of Custody and Privacy Regulations

We guarantee meticulous adherence to chain of custody protocols and privacy and security regulations. Our team is trained and certified in HIPAA, GLBA, and FACTA compliance and regulations. We maintain the strictest confidentiality measures to protect proprietary, sensitive, and confidential records and data. No one has access to our facility other than those who have been carefully vetted, and documents are always contained in locked, secure bins. We keep detailed records of all document pickups, transportation, and shredding for chain of custody purposes. 

Secure, Certified Document Destruction 

We use heavy-duty, industrial-grade cross-cut shredding equipment. This is different from commercial paper shredders used in office environments. Our equipment cuts documents into tiny pieces of confetti using alternating horizontal and vertical cuts. These pieces are completely unreadable. Your shredded items will be immediately blended with paper confetti from other clients, making reconstruction impossible. 

Clear Verification and Audit Trail

Once documents are shredded, we will issue you a formal, legally binding certificate of destruction. This details the pickup and shredding date and time, shredding method, and volume. It is audit-proof and guarantees legal compliance with HIPAA, FACTA, and GLBA requirements. 

Bailing and Transport to a Recycling Facility

Mixed shredding is then fed into our industrial baler, where it is compressed into tight, multi-ton bricks. These are put on secure transport trucks and taken to a recycling facility.

Pulping, De-Inking, and Recycling

At the recycling facility, the shredded materials are put in a chemical bath, or a hydrapulper. This breaks the paper down into raw fibers and completely eliminates any information that was once contained on the documents. The chemical wash removes inks, dyes, toners, and adhesives and leaves behind clean, blank paper pulp. This pulp is then used to make new goods like shipping boxes, office paper, paper towels, napkins, and more.

Call Now to Get a Quote for Secure Document Destruction

Citizens Business Archives offers secure, full-managed document destruction services for companies of all sizes, across industries. Our fortified warehouse is secure, fenced, and access-controlled to ensure the security of your documents as they await shredding. Our team is certified and trained to comply with chain of custody protocols, privacy and confidentiality requirements, and HIPAA, FACTA, and GLBA regulations. We are certified to handle protected healthcare, financial, and legal documents. We offer highly customizable, turnkey document destruction services, including secure shred bins that can be placed around your office to collect documents prior to shredding. We then provide regular, scheduled shredding pickup services as well as on-demand pick-ups and records purge services. We have more than 100 years of experience in the industry, and guarantee compliance with regulatory, industry, and corporate terms. To learn more, call us today at (520) 882-4434 or contact us online to get a quote for secure document destruction in Tucson, AZ.  

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